May 13, 2019
Today's episode is brought to you by Booking Protect: the global leaders in refund protection.
Visit www.bookingprotect.com and find out how you can give your customers a better more personalized buying experience and create a new stream of revenue for your organization.
My guest today is Gary Lustig from Lusticks.
We talked about customer service and the role of customer service in driving revenue, creating customer loyalty, and a lot more.
Gary shares his customer service epiphany. He shares what poor service shows us. We talk about turning your ticket system into a profit center.
Find Gary at www.lusticks.com