Jun 19, 2019
Today's episode is brought to you by Booking Protect and my guest is Cath Healy from Booking Protect...that's synergy.
I had Cath on to talk about Booking Protect's growth and the new value they are bringing to the market.
We talk about how designing an experience for your audience and prospective audience means that you need to recognize that your customer's may have different experience or different desires than you do.
We discuss what makes Booking Protect different including having the most comprehensive refund protection product in the world.
Also, we cover:
* Sales growth
* Risk management
* Customer service
* Commercialization and more.